When I was looking for tickets to get back to Boston I looked at the price and dates, and Air Canada turned out fit my criteria the best. I have never traveled with them before, so I didn’t know what to expect. Well, I was certainly surprised.
One thing that surprised me was that I could not check-in online before the flight. I understand that it is probably because of increased security, and even though you usually can’t check into flights to America, it still surprised me. That’s because you couldn’t even choose your seat online. It was a little like stepping back about 10 years, before online check-in and seat selection was an option. At the airport everything was fine. Of course lines were longer at check-in, because everyone had to check-in at the counter, instead of just dropping off their luggage.
At the Prague airport I had my very first experience with the e-gate passport control. I heard horror stories about people getting stuck between the gates, the camera not recognizing their faces and all sorts of other great anecdotes. So, as I was nearing the e-gate, Alena told me she would stand right there and watch as I embarrass myself. So much faith in me… 😀 I managed, without getting stuck and on my first try!
The flight itself was fine. It was a 9 hour long day flight, so boredom comes naturally with this. However, boredom hit earlier, faster and harder than usual, but I will talk about that later. There were a couple of turbulences, but nothing the airline can affect. Somehow, I became the translator and the short-flight-connection coordinator/expert, when Czechs all around me started asking me to either translate the safety briefing or customs forms.
The service was nice. Only one flight attendant made me feel like I was bothering her when I asked for the English version of the customs form instead of the French. Other than that, the flight attendants were very nice!
Gluten-free food is always a bit of a problem. However, I actually had really good chicken on this flight, it wasn’t completely dry and tasteless! Shocking, I know! One thing I don’t understand is why I always get pretzels as a snack at the beginning of the flight. I wish I could get something else to nibble on. Oh well.
Where do I begin. There were no screens. You could rent an iPad from the airline for $10 or download the app. However, if you are going to do something like this, there should be a sufficient amount of warning! Shoot us an email, saying something like “hey, there won’t be any in-flight entertainment, so bring a book or a magazine. Make sure you download the Air Canada app, so you can enjoy some in-flight entertainment. Thank you and goodbye.” But no, instead, halfway through boarding, they announce over the intercoms, hey so if you have internet on your phone or your tablet, download the app for in-flight entertainment. Except guess what, not everyone has internet in their phone, a lot of people are traveling internationally, so naturally they don’t want to pay the extra money on data. And if you are leaving the country, chances are you are out of data! So please, Air Canada, don’t assume, and warn your passengers that the flight isn’t flying in this century and that for the 9 hour flight you will only have your thoughts to distract you.
I wrote half of this article on the plane ride, when I was very bored and a little mad. I was quite happy with Air Canada, but I do wish that for the price of that ticket, I could have had free in-flight entertainment. That might just be me. It is a good airline and I did like this connection! Just make sure you bring things to do!